Privacy Policy

Last Updated: 28 September 2026

Privacy Policy for Kaira's Gutters

At Kaira's Gutters, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit www.kairasgutters.com or contact us regarding our gutter cleaning services.

By using our website, you agree to the terms of this Privacy Policy.

Who We Are

Kaira's Gutters
208 New Road
High Wycombe
HP12 4RG
United Kingdom

Email: enquiries@kairasgutters.com
Phone: 07757 692801
Website: https://www.kairasgutters.com

Information We Collect

We may collect the following information:

Information You Provide

When you contact us through our website, email, or telephone, we may collect:

  • Name

  • Email address

  • Telephone number

  • Property address

  • Details of your enquiry

  • Any information you choose to provide

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

  • IP address

  • Browser type and version

  • Device information

  • Pages viewed

  • Time and date of visits

  • Website usage data

This information helps us improve our website and services.

How We Use Your Information

We use your personal information to:

  • Respond to enquiries and requests.

  • Provide quotations and services.

  • Manage appointments and bookings.

  • Improve our website and customer experience.

  • Comply with legal obligations.

  • Prevent fraud and maintain website security.

We will only use your personal information where we have a lawful basis to do so.

Cookies

Our website uses cookies to improve your browsing experience and analyse website traffic.

Cookies may be used to:

  • Ensure the website functions properly.

  • Remember your preferences.

  • Improve website performance.

  • Understand how visitors use our website.

You can manage or disable cookies through your browser settings. For more information, please see our Cookie Policy.

Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information with trusted third parties where necessary, including:

  • Website hosting providers

  • IT service providers

  • Professional advisers

  • Government authorities where required by law

Any third parties we use are required to handle your information securely and in accordance with data protection legislation.

Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or disclosure.

While we strive to protect your data, no method of transmission over the internet can be guaranteed as completely secure.

Data Retention

We retain personal information only for as long as necessary to:

  • Fulfil the purpose for which it was collected.

  • Meet legal, accounting, or regulatory requirements.

  • Resolve disputes and enforce our agreements.

When information is no longer needed, it will be securely deleted or anonymised.

Your Rights

Under UK data protection law, you may have the right to:

  • Access your personal information.

  • Request correction of inaccurate information.

  • Request deletion of your information.

  • Restrict or object to processing.

  • Request transfer of your data.

  • Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the revised update date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

Kaira's Gutters
208 New Road
High Wycombe
HP12 4RG

Email: enquiries@kairasgutters.com
Phone: 07757 692801

Complaints

If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Website: https://ico.org.uk
Telephone: 0303 123 1113

We would appreciate the opportunity to address your concerns first, so please contact us before submitting a complaint.